Hotel solutions · Loyalty

Ankerdata Loyalty

Hospitality loyalty operations embedded in Protel, with integration to LoyaltyPlus — accruals, secure redemptions, and property insight at the front desk.

Ankerdata Protel

Staff access is available from Protel only. Open Loyalty Central from your property management system to continue.

Protel Cloud

Embedded in Protel

Loyalty Central runs inside Protel, so teams stay in one workspace instead of jumping between separate loyalty apps and portals.

  • Sign in to your Protel property
  • Open Loyalty Central from the embedded integration
  • Identity and property context authentication
  • One workspace - fewer lookup, faster service
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Security

Security by design

Ankerdata Loyalty does not use a public login. Access is granted through Protel identity, so only authorised staff reach operational screens.

  • Protel-sourced identity required for Loyalty Central
  • Property and module rights control every application tile
  • Points and guest data stay inside your hospitality stack
  • Guest approval flows use secure, time-bound tokens
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Redemption

Secure redemption

Front-desk and F&B teams redeem from the reservation or profile already open in Protel. Approvals, receipts, and audit trails keep every spend accountable.

  • Reservation and profile-based redemption flows
  • Guest authorisation for controlled redemptions
  • Receipt delivery and staff pending-approval queue
  • Property-level enablement for redemptions
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LoyaltyPlus

Integration with LoyaltyPlus

Ankerdata Loyalty integrates with LoyaltyPlus — bringing their loyalty platform into Protel for hospitality teams.

  • Enterprise CRM and loyalty programmes connected at the desk
  • Accruals, redemptions, and reporting inside the PMS
  • Familiar Ankerdata UI for property operations
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Modules

Modules

Everything your team needs for day-to-day loyalty operations, opened from Loyalty Central.

Loyalty Dashboard

Live analytics and KPIs across accruals, redemptions, and member activity by property.

Loyalty Reporting

Member profiles, membership lookup, and full transaction history for guest service.

F&B Redemption

Redeem points for food and beverage with reservation or profile context from Protel.

Pending Approvals

Guest authorisation queue so high-value or sensitive redemptions stay controlled.

Reservations

Loyalty stays, arrivals, and in-house guests tied to rate codes and point activity.

Support Guidelines

In-app how-to guides so teams can resolve loyalty questions without leaving the desk.

Protel

Better loyalty with Protel

One workflow from stay to spend — LoyaltyPlus capabilities embedded where your team already works.

Less switching

Embedded in Protel so staff do not need to navigate between separate loyalty applications.

Clearer insight

Dashboard and reporting surface member behaviour across properties in familiar Ankerdata UI.

Controlled spend

Redemptions inherit property rights and approval rules so loyalty cost stays visible and safe.

Ready to improve loyalty operations?

Speak to Ankerdata about Ankerdata Loyalty and the LoyaltyPlus integration for your Protel properties.